Posts By: Chris

Internet Explorer Won’t Save Favorites

Posted by & filed under Tech Support.

Problem: When a user goes to save shortcuts to URLs as favorites in Internet Explorer, usually on Vista or Windows 7, the favorite might not actually save. Solution: Open regedit Go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders Check to see if there is a favorites key, and if so, if it’s set to %USERPROFILE%\Favorites If there isn’t,… Read more »

Removing Duplicate Contacts from Outlook 2007

Posted by & filed under Tech Support.

Often times duplicate contacts in Outlook will be caused by ActiveSync or other PIM device mistakes.  Luckily in these cases its fairly easy to remove these contacts, especially if the issue hasn’t been going on long enough for the user to have modified these duplicates. Solution: Backup the contacts folder to a Personal folder Using… Read more »