Send4Help

This occurred today when attempting to run handheldcleanup.exe –u on our BES server.  It occurred because when prompted for the BES server name:

Please Enter BESName: ->

An incorrect name was typed in.

To locate the name which should be input, verbatim, I looked Blackberry Server Configuration, on the Blackberry Server tab.  It should provide the server name next to “Blackberry Server Name”