Send4Help

Today I was forwarded an e-mail non-delivery report (NDR) like this one:

Smith, John Your message wasn’t delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.

Or:

user@domain.com #550 5.7.1 RESOLVER.RST.NotAuthorized; not authorized ##

The resolution was to grant the appropriate permissions to the user on the mailbox object in Exchange Management Console.  Look up the mailbox and drill down to:

1. Recipient Configuation
2. Mailbox
3. Right click –> Properties
4. Mail Flow Settings
5. Message Delivery Restrictions
6. Add the user receiving the NDR to the list “Only senders in the following list”

The error: Unable to create the symbolic link for \Device\Serial0
The OS: Windows XP
Symptoms: Usually followed by a computer reboot, and a minidump file.

The fix: In my case was to uninstall all serial ports from device manager and let device manager reinstall after scanning for hardware changes.

When attempting to view the contents of a Public Folder using Microsoft Outlook 2007, error message “The Operation Failed” is displayed.

For me, this occurred due to the “Default” user having its permissions set to “None”.  I elevated the Default user permissions to Reviewer, then users were able to view the folder contents.

Disclaimer:  Don’t set permissions to Reviewer if you don’t want people who are considered “Default” users to see the folder’s contents…

Today, a user received error code: 0x8004010f a few minutes after attempting a manual Send/Receive in Outlook 2007.  A manual mail profile rebuild solved the issue.

Control Panel -> Mail -> Show Profiles -> Add -> Configure as needed

After enabling the Out of Office Assistant, a user may report that when anyone e-mails him/her, the correct automatic reply is not sent back.  The user may report an old or previous message being sent instead.

This may be because the user set the Out of Office message via Microsoft Outlook 2003 or 2007, but failed to input the message in both the Inside the Organization and Outside the Organization tabs.

I’m sure everyone has run across their fair share of non-deliverable e-mails generated when an e-mail fails to deliver properly.

AnswersThatWork put together a comprehensive listing of many of the SMTP error codes you may encounter.

Diagnostic information for administrators:

Generating server: MAILSERVER01.USA.domain.com

email@domain.com
#550 5.2.3 RESOLVER.RST.SendSizeLimit; message too large for this sender ##

Original message headers:

Received: from mailserver.usa.domain.com ( 11.11.111.111) by
MAILSERVER.USA.domain.com (22.22.22.222) with Microsoft SMTP Server id
8.1.375.2; Wed, 9 Jun 2010 13:56:34 -0400
Received: from mail pickup service by mailserver.usa.domain.com with
Microsoft SMTPSVC;      Wed, 9 Jun 2010 13:56:34 -0400
thread-index: AcsH/Riook2drmT4RMagcjsumJ5YiA==
Thread-Topic: Reservation Request
From: <user@domain.com>
To: <user2@domain.com>
CC: <user3@domain.com>
Subject: Reservation Request
Date: Wed, 9 Jun 2010 13:56:33 -0400
Message-ID: <asdifu aifuyaweiafuybakwefby@domain.com>
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary=”—-=_NextPart_000_002E_01CB07DB.91969BF0″
Content-Transfer-Encoding: 7bit
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168
X-OriginalArrivalTime: 09 Jun 2010 17:56:34.0824 (UTC) FILETIME=[19A03080:01CB07FD]
Return-Path: user@domain.com

Recently, a co-worker received a customer request to have a “custom away message” in Microsoft Office Communicator 2007.

While this isn’t possible by default, I located a utility posted on Confusedamused which allows you to create customized Presences.  These can appear when someone hovers over a user’s name in Communicator, or if Presence/status features are enabled in Microsoft Outlook.

Communicator 2007 Custom Presence Tool

Below is a script that will import domain users or domain groups into local groups either from the command line or a csv. Enjoy.

#Title: Add-LocalAdmin Script
#Changes: Added "mode", user functionality, and csv input functionality
#Author: send4help.net
#Description: Adds Domain Objects to Local Admin Groups
#Usage: ./add-LocalAdmin.ps1 {Mode:[csv/user/group]} {objectname} {server}
# {objectname}(can be a csv in csv mode) 

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This will add the registry entry Microsoft suggests to disable IPv6

New-ItemProperty “HKLM:\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\” -Name  “DisabledComponents” -Value  0xffffffff -PropertyType “DWord”

I’ve had some users remove the Anonymous User from Calendar permissions in Outlook – there really isn’t a good reason to have this user unless you plan on giving them perms, which isn’t really a great idea – using the Default user is better.

The best way to re add the Anonymous User from what I can tell is to use PFDAVAdmin.  This seems to require an older OS, and you can see the product page for more details.
Export the permissions from the affected user in the form of a plain text file and Domain\User through the tools menu.  Add the entry after SETACL for NT AUTHORITY\Anonymous User {TAB} None