I’ve had my BlackBerry for over a year now, and was still surprised to find some really basic things that I didn’t know I could do… a co-worker sent me this guide, which I’d thought she compiled herself.
After a search on the web, we found the exact article on: http://www.51blackberry.com/wz_Show.asp?ArticleID=408 – Prepare to be overwhelmed by Asian typeset.
Problem:
The file C:\Documents and Settings\username\local settings\application data\Microsoft\outlook\outlook.ost could not be accessed.
Unable to display the folder,[path]Outlook.pst could not be accessed, access denied.
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I was working with a user reporting that when they clicked links in Internet Explorer 7, only a blank white window with no menu/address/toolbars popped up. This issue persisted through IE safe mode. When attempting to run a repair via Start -> Control Panel -> Add/Remove Programs, there was no Change or Remove buttons. So how do you remove Internet Explorer 7 manually?
Problem:
User is unable to remove Internet Explorer 7 from Add/Remove Programs because the Change/Remove button is missing.
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Often times duplicate contacts in Outlook will be caused by ActiveSync or other PIM device mistakes. Luckily in these cases its fairly easy to remove these contacts, especially if the issue hasn’t been going on long enough for the user to have modified these duplicates.
Solution:
Occasionally after a fresh install of Internet Explorer 7, users will be unable to complete the default initial setup/welcome page (http://runonce.msn.com/runonce2.aspx) that appears when IE7 is first launched.
I found a utility on download.com that’ll remove that pesky situation:
http://download.cnet.com/IE7-Runonce-Remover/3000-8022_4-10683012.html?tag=mncol
It’s ridiculously easy after all the time I spent browsing registry keys. You just run the file, patch, close/re-open IE. All set.
*mtd
A while back I had a user call complaining about Outlook 2007 taking forever to open. While this is a pretty common thing for a customer to call about, after offering remote assistance via ShowMyPC and fully prepping my Placebo Cannon, I found that her XP-based laptop was running totally fine… with the exception of all of her Microsoft Office 2007 applications.
I trimmed down her running processes, did a quick bit of very basic OS optimization/maintenance, and rebooted. The symptoms persisted. When opening any file type which was associated with MS Office 2007, it would take at least 5-10 minutes to open the file. I’d eliminated that she was opening the documents from a network store, such as Microsoft SharePoint, or a file share on a server somewhere. These files were stored locally on her hard drive in various locations.
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Here’s a simple batch file to be used with STSADM, make sure that the first line is changed to the same folder where all the templates have been unzipped. Also, make sure to put STSADM.exe in that folder as well, or just modify the script to point to the right locations.
cd c:\templates\
SET /P Template=Template File Name (Without .WSP):
stsadm -o addsolution -filename %TEMPLATE%.wsp
stsadm -o deploysolution -name %TEMPLATE%.wsp -allowgacdeployment -immediate
pause
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